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Can you post the direct mailer that you sent to these 1000 people or email it to me? A good direct mail conversion rate is usually 2.7%, but for gods sake this is San Fransisco! These are the best rebates in the country and this is one of the richest most progressive cities in it. I planned on hanging 25,000 Solar Coupons door hangers out there and can’t believe you can’t even break even advertising solar…in San Fransisco!
I got an idea, why not put up fake solar panels around town so people think solar is all the rage and jump on the band wagon?
[...] post by Solar Power Rocks! Use Solar Energy to Power your Home, your Business, your LIFE! Share and Enjoy: These icons link to social bookmarking sites where readers can share and [...]
[...] Probably the MOST progressive city in the US for solar power. California has a very juicy state solar rebate and on top of that is proposing the biggest and one of the first municipal credits for solar power in the US. … Read More [...]
Dave, Great article. I run into this everyday with my business. It is an up hill battle to be sure. Recently, I have noted that there are more and more people interested in solar space heating, likely because they are getting huge oil bills. I get at least one or two calls a day about it. Like you, I try to present the facts without the high pressure sales stuff, but some people don’t get it. Perhaps it is too new, or perhaps the traditional electrical service is more comforting, I don’t know. Many people don’t like change or new things. That is why McDonnalds and Walmart do so well, you can shop or eat anywhere and get the same stuff. Doesn’t mean it is good. It’ll catch on, I am sure of it.
I have also noticed that there is a certain cool factor in solar panels lately, at least around here. I have had many questions about the panels on my house, everyone from the UPS man to the Real Estate Agent selling the house down the road. If the system is working, I invite them in and have them look at the water temperatures, and put their hand on the pipe coming down from the the collector on the roof. Everyday is another opportunity to make a difference.
You make a good argument for solar. I live in Oregon, power does not cost as much, the incentives are not as good, we don’t get as much sun, yet I have solar panels. So why are people not buying your “logic and numbers”? I can guess. Your presentation starts with the gross cost. They hear that and are too in shock to hear the rest. You might try working the numbers ahead of time, presenting them with the benefit first, then the rest of it as a means to getting there. Sadly, we are often not long term thinkers. The short term pain of paying $60,000 now is too much even if it pays itself off in 4 years and is pure profit every day after. Also, some people have a strange guilt about taking rebates/credits or incentives, they feel like they are accepting welfare or charity. Not sure what you can do there other than tell them their tax dollars funded these. Good luck in helping people see the light.
“the sun is the most laid back landlord ever” LOL, that’s a good line.
Rock on,
cs
Excellent article. Thanks David Llorens for composing your thoughts, as I am running into similar obstacles with p.v… so, I’ve shifted my attention to thermal, as the payback is 5/1. It truly is a numbers game. I am certain that if you had Apple’s Think Different advertising campaign budget behind you, your results would be much different. At least you made one sale. That is more than I have right now.
Perhaps the next strategy is to establish independent solar coop incentives that are not regulated by power brokers or private interests, whereby neighbors share the total cost of a system – dealer makes a small commission or charges a small fee on a hypothetical $1,000,000.00 install. Grassroots legislation is a big driving force of the industry. San Francisco, being the progressive city that it is, people would rally and sign the win-win petition, and then mandate it.
Nice article, Dave. I’ve had similar experiences here in SF. I think people are generally very tentative about any purchase of this size, regardless of how compelling the numbers are. I also think that one of the biggest hindrances to wider solar adoption is this widespread belief that some phenomenal new technology is just around the corner and they’re better off waiting. Look at the crazy hype around NanoSolar.
-dan
Going back to I mentioned in my post about energy coops, I just stumbled upon this article on Renewable Access’s website about a 50KW system installed installed on an apartment coop in New York.
http://www.renewableenergyaccess.com/rea/partner/story;jsessionid=F822B69A5A784D529D7A9DB195A8BD13?id=51280&src=rss
[...] the most interesting and thoughtful posts about home-based solar power adoption, David Llorens from Solar Power Rocks discusses resistance to installation of a solar power [...]
[...] at the Solar Power Rocks blog, pointed out that for every $1.00 saved in annual energy costs, the value of a property increased [...]
Your prices per watt are almost $2/watt more than we charge and we make a good living selling Sunpower.Think about how you can reduce your overhead or get the job done faster.
It’s more expensive to do solar in San Francisco than Pennsylvania. Labor and building codes mostly. We are competitively priced here. It’s probably not $2/watt more expensive though… We build in a margin that allows us to take care of our customers for a long, long time. Our warranty is incredible and the system is built to last. For example, we throw away the connector that comes with Sun Power panel to use a more robust one. We eliminate a lot of different metal on metal connections that cause electrolysis and corrosion, and we spend some extra money to do this. Our highly trained, in house crew costs some more, but if you got people up there drilling holes in your roof you want to make sure they know what they’re doing.
So the city, state, and federal tax payers kick-in over $21,000 so a super “nice” and (and super rich) man can have cheap power for his rental property? Nice deal for Loren. Too bad the tax payers don’t get to decide how to spend our own money!
Well . . . California does NOT have a real juicy rebate right now. It is a mere $1.90 per watt for where I live. That will pay for around 1/4 of the installation I was looking at . . . and that is a self-install. (Around $7000 rebate for a system that may cost around $27,000 total. :-/
LOL,
I am doingthe same excact thing here in Denver – I decided to change careers and sell solar power to commercial property owners.
It takes a very long time for the property owner to make up thier mind. It is very frustrating.
BTW – In our direct mail advertising (which I think is good) we are getting a 1% response rate.
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